Hugo vs Slotsgem

Who pays out faster, who has more games, and what the two casinos have in common.

Hugo

Players rate it 3.7Curaçao licenceSince 2023

66%in commonVery similarBased on 12 of the 14 things we compare
Slotsgem

Players rate it 3.7Curaçao licenceSince 2025

What they have in common

We compare 14 things. For each one: what both casinos have, divided by everything either of them has. The total is the average, where the things that matter more count more. Press ⓘ on a row to see exactly what is shared.

What matters most to you?

Pick any. Each one you pick counts 3 times as much.

  • PaymentsLittle in common17% in commonweight 13
  • Game providersAbout half the same51% in commonweight 10
  • LanguagesMostly the same77% in commonweight 9
  • LicencesThe same100% in commonweight 9
  • MarketsThe same100% in commonweight 8
  • CurrenciesAbout half the same45% in commonweight 7
  • Game typesThe same100% in commonweight 7
  • DevicesThe same100% in commonweight 5
  • Popular gamesNothing in common0% in commonweight 4
  • Responsible gamingThe same100% in commonweight 4
  • CryptoPartly the same50% in commonweight 4
  • SupportPartly the same67% in commonweight 3

Not counted, because one of them doesn’t list it

  • CertificatesNot listed for eitherweight 4
  • Payout speedNot listed for Slotsgemweight 3

In common, weighted66%

Only at HugoBothOnly at Slotsgem

How matching works

Who is better at what

Based on the facts both casinos list. Payouts come first because slow withdrawals are what players complain about most.

Where Hugo is ahead

  • More ways to withdraw8 methods vs 2 methods

Where Slotsgem is ahead

  • Lower bonus wagering40× vs 45×
  • More game providers118 vs 107
  • Support around the clockYes vs No

Can’t compare yet, because one of them doesn’t list it: payouts, minimum deposit, minimum withdrawal, daily withdrawal limit, monthly withdrawal limit, games and live tables.

Side by side

Everything both casinos list, group by group. Where one of them is better, its value is in green.

PaymentsHugoSlotsgem
PayoutsWithin 24 hoursNot listed
Minimum deposit5 EURNot listed
Minimum withdrawal20 EURNot listed
Daily withdrawal limit500 EURNot listed
Monthly withdrawal limit15,000 EURNot listed
Ways to withdraw82
BonusHugoSlotsgem
Welcome bonus100% up to €150 + 100 free spins45× wagering120% up to €600 + 125 free spins40× wagering
GamesHugoSlotsgem
GamesNot listedNot listed
Live tablesNot listedNot listed
Game providers107118
Licence and companyHugoSlotsgem
Licence
PlatformNot listedNot listed
OwnerGBL Solutions N.V.Latcas B.V.
Founded20232025
Support and countriesHugoSlotsgem
Support
  • Live chat
  • Email
  • Live chat
  • Email
  • 24/7
Not available in
  • Afghanistan
  • Algeria
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Costa Rica
  • Cuba
  • Curacao
  • Cyprus
  • Democratic Republic of the Congo
  • Djibouti
  • Dominica
  • Dominican Republic
  • East Timor
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Eswatini
  • Ethiopia
  • Federated States of Micronesia
  • Fiji
  • France
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Grenada
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Lithuania
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mexico
  • Moldova
  • Mongolia
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Nicaragua
  • Niger
  • Nigeria
  • North Korea
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Korea
  • Sri Lanka
  • Sudan
  • Suriname
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe
  • Angola
  • Barbados
  • Belarus
  • Belgium
  • Burkina Faso
  • Central African Republic
  • Cuba
  • Curacao
  • Cyprus
  • Eritrea
  • Estonia
  • Ethiopia
  • Haiti
  • Iceland
  • Iran
  • Iraq
  • Israel
  • Ivory Coast
  • Jamaica
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Mali
  • Malta
  • Martinique
  • Mauritius
  • Myanmar
  • Netherlands
  • Nicaragua
  • North Korea
  • Republic of the Congo
  • Russia
  • Rwanda
  • Sierra Leone
  • Sudan
  • Syria
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Yemen
  • Zimbabwe
Player rating3.7 out of 53 reviews3.7 out of 53 reviews

Why players leave them

The reasons players name most often at each casino. Players can pick up to three.

ReasonHugoSlotsgem
Poor customer support0%100%
My payment method is missing67%0%
Low withdrawal limits33%50%
Slow withdrawals0%50%
Verification (KYC) problems33%0%

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