Slotsgem vs Hugo

Who pays out faster, who has more games, and what the two casinos have in common.

Slotsgem

Players rate it 3.7Curaçao licenceSince 2025

66%in commonVery similarBased on 12 of the 14 things we compare
Hugo

Players rate it 3.7Curaçao licenceSince 2023

What they have in common

We compare 14 things. For each one: what both casinos have, divided by everything either of them has. The total is the average, where the things that matter more count more. Press ⓘ on a row to see exactly what is shared.

What matters most to you?

Pick any. Each one you pick counts 3 times as much.

  • PaymentsLittle in common17% in commonweight 13
  • Game providersAbout half the same51% in commonweight 10
  • LanguagesMostly the same77% in commonweight 9
  • LicencesThe same100% in commonweight 9
  • MarketsThe same100% in commonweight 8
  • CurrenciesAbout half the same45% in commonweight 7
  • Game typesThe same100% in commonweight 7
  • DevicesThe same100% in commonweight 5
  • Popular gamesNothing in common0% in commonweight 4
  • Responsible gamingThe same100% in commonweight 4
  • CryptoPartly the same50% in commonweight 4
  • SupportPartly the same67% in commonweight 3

Not counted, because one of them doesn’t list it

  • CertificatesNot listed for eitherweight 4
  • Payout speedNot listed for Slotsgemweight 3

In common, weighted66%

Only at SlotsgemBothOnly at Hugo

How matching works

Who is better at what

Based on the facts both casinos list. Payouts come first because slow withdrawals are what players complain about most.

Where Slotsgem is ahead

  • Lower bonus wagering40× vs 45×
  • More game providers118 vs 107
  • Support around the clockYes vs No

Where Hugo is ahead

  • More ways to withdraw8 methods vs 2 methods

Can’t compare yet, because one of them doesn’t list it: payouts, minimum deposit, minimum withdrawal, daily withdrawal limit, monthly withdrawal limit, games and live tables.

Side by side

Everything both casinos list, group by group. Where one of them is better, its value is in green.

PaymentsSlotsgemHugo
PayoutsNot listedWithin 24 hours
Minimum depositNot listed5 EUR
Minimum withdrawalNot listed20 EUR
Daily withdrawal limitNot listed500 EUR
Monthly withdrawal limitNot listed15,000 EUR
Ways to withdraw28
BonusSlotsgemHugo
Welcome bonus120% up to €600 + 125 free spins40× wagering100% up to €150 + 100 free spins45× wagering
GamesSlotsgemHugo
GamesNot listedNot listed
Live tablesNot listedNot listed
Game providers118107
Licence and companySlotsgemHugo
Licence
PlatformNot listedNot listed
OwnerLatcas B.V.GBL Solutions N.V.
Founded20252023
Support and countriesSlotsgemHugo
Support
  • Live chat
  • Email
  • 24/7
  • Live chat
  • Email
Not available in
  • Angola
  • Barbados
  • Belarus
  • Belgium
  • Burkina Faso
  • Central African Republic
  • Cuba
  • Curacao
  • Cyprus
  • Eritrea
  • Estonia
  • Ethiopia
  • Haiti
  • Iceland
  • Iran
  • Iraq
  • Israel
  • Ivory Coast
  • Jamaica
  • Latvia
  • Lebanon
  • Liberia
  • Libya
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Mali
  • Malta
  • Martinique
  • Mauritius
  • Myanmar
  • Netherlands
  • Nicaragua
  • North Korea
  • Republic of the Congo
  • Russia
  • Rwanda
  • Sierra Leone
  • Sudan
  • Syria
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Yemen
  • Zimbabwe
  • Afghanistan
  • Algeria
  • Angola
  • Antigua and Barbuda
  • Argentina
  • Armenia
  • Azerbaijan
  • Bahamas
  • Bahrain
  • Bangladesh
  • Barbados
  • Belarus
  • Belgium
  • Belize
  • Benin
  • Bhutan
  • Bolivia
  • Botswana
  • Brazil
  • Brunei
  • Bulgaria
  • Burkina Faso
  • Burundi
  • Cambodia
  • Cameroon
  • Cape Verde
  • Central African Republic
  • Chad
  • Chile
  • China
  • Colombia
  • Comoros
  • Costa Rica
  • Cuba
  • Curacao
  • Cyprus
  • Democratic Republic of the Congo
  • Djibouti
  • Dominica
  • Dominican Republic
  • East Timor
  • Ecuador
  • Egypt
  • El Salvador
  • Equatorial Guinea
  • Eritrea
  • Eswatini
  • Ethiopia
  • Federated States of Micronesia
  • Fiji
  • France
  • Gabon
  • Gambia
  • Georgia
  • Ghana
  • Grenada
  • Guatemala
  • Guinea
  • Guinea-Bissau
  • Guyana
  • Haiti
  • Honduras
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Jamaica
  • Japan
  • Jordan
  • Kazakhstan
  • Kenya
  • Kiribati
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Latvia
  • Lebanon
  • Lesotho
  • Liberia
  • Libya
  • Lithuania
  • Madagascar
  • Malawi
  • Malaysia
  • Maldives
  • Mali
  • Malta
  • Marshall Islands
  • Mauritania
  • Mauritius
  • Mexico
  • Moldova
  • Mongolia
  • Morocco
  • Mozambique
  • Myanmar
  • Namibia
  • Nauru
  • Nepal
  • Netherlands
  • Nicaragua
  • Niger
  • Nigeria
  • North Korea
  • Oman
  • Pakistan
  • Palau
  • Palestine
  • Panama
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Qatar
  • Romania
  • Russia
  • Rwanda
  • Saint Kitts and Nevis
  • Saint Lucia
  • Saint Vincent and the Grenadines
  • Samoa
  • Sao Tome and Principe
  • Saudi Arabia
  • Senegal
  • Seychelles
  • Sierra Leone
  • Singapore
  • Slovakia
  • Solomon Islands
  • Somalia
  • South Africa
  • South Korea
  • Sri Lanka
  • Sudan
  • Suriname
  • Syria
  • Taiwan
  • Tajikistan
  • Tanzania
  • Thailand
  • Togo
  • Tonga
  • Trinidad and Tobago
  • Tunisia
  • Turkey
  • Turkmenistan
  • Tuvalu
  • Uganda
  • Ukraine
  • United Arab Emirates
  • United Kingdom
  • United States of America
  • Uruguay
  • Uzbekistan
  • Vanuatu
  • Venezuela
  • Vietnam
  • Yemen
  • Zambia
  • Zimbabwe
Player rating3.7 out of 53 reviews3.7 out of 53 reviews

Why players leave them

The reasons players name most often at each casino. Players can pick up to three.

ReasonSlotsgemHugo
Poor customer support100%0%
My payment method is missing0%67%
Slow withdrawals50%0%
Low withdrawal limits50%33%
Verification (KYC) problems0%33%

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